/* ==========================================================================
   Hospital 9 de Julho — Seções compartilhadas
   Abertura (c9hero), painéis, benefícios, assistente SuperQuali e demais
   blocos que nasceram no Clube e também aparecem nas páginas do hospital.
   Gerado a partir de cartao.css em 28/10/2026; carregue antes dele.
   ========================================================================== */

/* ==========================================================================
   Hospital 9 de Julho — Cartão Saúde 9 (landing)
   Ritmo da página: abertura azul → números → benefícios (escuro) → motivos
   → planos (gelo) → passos → lançamento (escuro) → dúvidas → adesão (azul).
   Também carregado pelo rascunho institucional (início, médicos e
   orçamentos), que usa o cabeçalho, o rodapé e o SuperQuali daqui.
   Organização: um bloco por componente, com as media queries dele logo
   abaixo (das maiores larguras para as menores).
   ========================================================================== */

/* ── Barra do topo, cabeçalho e menu ───────────────────────── */
/* Links com área de toque mínima de 24 px */
.utility__links a { display: inline-block; padding-block: 0.3rem; }

/* Menu: prévias com os cartões aparecem inteiras, sem corte */
.menu__preview img[src*="cartao-"] { object-fit: contain; padding: 8%; background: var(--blue-500); }
/* Telas muito estreitas (320 px): barra do topo em uma linha */
@media (max-width: 360px) {
  .utility { font-size: 0.72rem; }
  .utility__inner { gap: 0.6rem; }
}

/* ── Abertura ──────────────────────────────────────────────── */
.c9hero {
  isolation: isolate;
  padding-block: clamp(1.25rem, 2.2vw, var(--space-6)) clamp(5.5rem, 9vw, var(--space-10));
  background:
    radial-gradient(60rem 36rem at 88% 8%, rgba(127, 176, 232, 0.38), transparent 62%),
    radial-gradient(48rem 30rem at -8% 108%, rgba(3, 22, 48, 0.55), transparent 65%),
    linear-gradient(160deg, var(--blue-450) 0%, var(--blue-500) 42%, var(--blue-700) 100%);
}
/* Grade fina, como uma planta técnica, só no lado do cartão */
.c9hero::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: 0;
  background-image:
    linear-gradient(rgba(255, 255, 255, 0.07) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, 0.07) 1px, transparent 1px);
  background-size: 64px 64px;
  -webkit-mask-image: radial-gradient(ellipse 55% 70% at 78% 45%, var(--black), transparent 72%);
  mask-image: radial-gradient(ellipse 55% 70% at 78% 45%, var(--black), transparent 72%);
  pointer-events: none;
}
.c9hero__visual { grid-column: 8 / -1; display: grid; justify-items: center; gap: 1.25rem; }
.c9hero .phead__ghost { -webkit-text-stroke-color: rgba(255, 255, 255, 0.12); right: auto; left: 30%; }

.c9hero__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 0.7rem;
  font-size: var(--fs-xs);
  font-weight: var(--fw-semibold-plus);
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--on-blue);
}
.c9hero__eyebrow::before { content: ""; width: 28px; height: 1.5px; background: var(--sky); }

.c9hero .phead__title {
  margin-top: 0;
  font-size: clamp(2.5rem, 1rem + 3.6vw, 4.6rem);
  line-height: 0.98;
  text-wrap: balance;
}
.c9hero .phead__title em { color: var(--sky-soft); }
.btn--ghost-light { --bg: transparent; --fg: var(--white); --bg-hover: var(--white); --fg-hover: var(--blue-500); padding: 0 1.35rem; box-shadow: inset 0 0 0 1.5px rgba(255, 255, 255, 0.7); } /* contraste AA */

/* Cartões reais (imagens): alterna Standard / Premium, com leve inclinação.
   A área tem tamanho fixo: imagem trocada pelo editor (qualquer tamanho ou
   proporção) se ajusta dentro dela, sem empurrar nem cobrir o seletor */
.c9cards {
  --rx: 0deg;
  --ry: 0deg;
  --gx: 50%;
  position: relative;
  display: grid;
  width: min(100%, 620px);
  aspect-ratio: 3 / 2; /* padrão; cartao.js ajusta à proporção da imagem */
  margin-inline: auto;
  perspective: 1400px;
}
.c9hero .c9cards { margin-bottom: var(--space-3); }
/* Halo de luz sob o cartão */
.c9cards::before {
  content: "";
  position: absolute;
  inset: 18% 6% -14%;
  z-index: -1;
  border-radius: 50%;
  background: radial-gradient(closest-side, rgba(156, 203, 255, 0.55), transparent);
  filter: blur(12px);
  pointer-events: none;
}
/* A sombra acompanha o desenho da imagem (não a caixa), em qualquer proporção */
.c9cards__img {
  grid-area: 1 / 1;
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: contain;
  border-radius: clamp(14px, 2.4vw, 24px);
  filter: drop-shadow(0 30px 34px rgba(3, 22, 48, 0.55));
  transform: rotateX(var(--rx)) rotateY(var(--ry));
  transition: opacity var(--dur-3) var(--ease-out), transform var(--dur-4) var(--ease-out);
  cursor: pointer;
}
.c9cards__img:not(.is-front) { opacity: 0; transform: translateY(18px) rotateX(8deg) scale(0.96); pointer-events: none; }
.js .c9cards { opacity: 0; transform: translateY(28px); transition: opacity 1s var(--ease-out) 0.3s, transform 1.2s var(--ease-out) 0.3s; }
.js.is-ready .c9cards { opacity: 1; transform: none; }


/* Seletor Standard / Premium e preço */
.c9hero__seg { position: relative; z-index: 2; }
.seg--on-blue { background: rgba(3, 22, 48, 0.28); box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.16); }
.seg--on-blue button { min-height: 44px; padding: 0 1.25rem; color: var(--white); font-size: var(--fs-sm); }
.seg--on-blue button:hover { background: rgba(255, 255, 255, 0.1); }
.seg--on-blue button[aria-pressed="true"] { background: var(--white); color: var(--blue-700); }
.c9hero__price { text-align: center; font-size: var(--fs-sm); color: var(--on-blue); }
.c9hero__price strong { display: block; font-size: clamp(1.75rem, 1.2rem + 1.4vw, 2.5rem); font-weight: var(--fw-semibold-plus); font-stretch: 92%; letter-spacing: -0.03em; line-height: 1.1; color: var(--white); font-variant-numeric: tabular-nums; }

/* Computador: cartão maior, avançando sobre o espaço entre as colunas */
@media (min-width: 1024px) {
  .c9cards { width: calc(100% + 2.5rem); max-width: 620px; margin-inline: -2.5rem 0; }
  .c9cards::before { inset: 10% 2% -18%; }
}
/* Notebooks com pouca altura: abertura mais compacta para a chamada caber
   na primeira tela sem rolar */
@media (min-width: 1024px) and (max-height: 900px) {
  .c9hero { padding-top: var(--space-4); }
  .c9hero .phead__title { font-size: clamp(2.5rem, 1.2rem + 3vw, 4rem); }
}
@media (max-width: 1023px) {
  .c9hero .phead__main, .c9hero__visual { grid-column: 1 / -1; }
  .c9hero__visual { order: -1; }
  .c9hero .phead__ghost { left: auto; right: -10vw; }
  .c9cards { width: min(100%, 520px); }
}
/* Celular: título e texto, depois o cartão; os botões ficam embaixo da imagem */
@media (max-width: 699px) {
  .c9hero { padding-bottom: 5rem; }
  .c9hero .phead__title { order: -4; }
  .c9hero__visual { order: -2; margin-block: var(--space-2) var(--space-4); }
}
.c9stats__list {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  border-radius: var(--r-lg);
  background: var(--white);
  box-shadow: 0 30px 60px -36px rgba(6, 38, 77, 0.45), inset 0 0 0 1px var(--line-soft);
}
.c9stats__list li { position: relative; display: grid; gap: 0.4rem; align-content: start; padding: clamp(1.4rem, 2.6vw, 2.25rem) clamp(1.1rem, 2.2vw, var(--space-6)); }
.c9stats__list li + li::before { content: ""; position: absolute; left: 0; top: 22%; bottom: 22%; width: 1px; background: var(--line); }
.c9stats__list strong { font-size: clamp(1.5rem, 0.9rem + 1.6vw, 2.4rem); font-weight: var(--fw-semibold-plus); font-stretch: 90%; letter-spacing: -0.035em; line-height: 1; color: var(--blue-500); }
.c9stats__list span { font-size: var(--fs-sm); line-height: 1.4; color: var(--ink-3); }

@media (max-width: 1023px) {
  .c9stats__list { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .c9stats__list li:nth-child(3)::before { display: none; }
  .c9stats__list li:nth-child(n+3) { border-top: 1px solid var(--line-soft); }
}
@media (max-width: 699px) {
  .c9stats__list li { padding: 1.15rem var(--space-4); }
  .c9stats__list span { font-size: var(--fs-xs); }
}

/* ── Benefícios (painéis expansíveis em fundo escuro) ──────── */
.bene { background: var(--navy); color: var(--white); }
.panel {
  position: relative;
  flex: 0 0 96px;
  min-width: 0;
  border-radius: var(--r-md);
  overflow: hidden;
  background: var(--navy-950);
  color: var(--white);
  transition: flex var(--dur-4) var(--ease-out);
}
.panel.is-active { flex: 1 1 0; }
.panel .media::after { background: linear-gradient(100deg, transparent 20%, rgba(255, 255, 255, 0.08) 50%, transparent 80%); }
.panel::before,
.panel::after {
  content: "";
  position: absolute;
  inset: 0;
  z-index: 1;
  pointer-events: none;
  transition: opacity 0.8s var(--ease-out);
}
.panel::before { background: rgba(6, 38, 77, 0.84); }
.panel::after {
  background: linear-gradient(180deg, rgba(3, 22, 48, 0.55) 0%, rgba(3, 22, 48, 0) 30%, rgba(3, 22, 48, 0.3) 52%, rgba(3, 22, 48, 0.94) 100%);
  opacity: 0;
}
.panel.is-active::before { opacity: 0; }
.panel.is-active::after { opacity: 1; }
.panel:not(.is-active):hover::before { opacity: 0.62; }
.panel__trigger {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: space-between;
  width: 100%;
  height: 100%;
  padding: 1.4rem 0;
  border: 0;
  background: transparent;
  color: var(--white);
  text-align: left;
}
.panel__trigger:focus-visible { outline-offset: -6px; border-radius: var(--r-md); }
.panel.is-active .panel__trigger {
  flex-direction: row;
  justify-content: flex-start;
  align-items: center;
  gap: var(--space-4);
  height: auto;
  padding: 1.75rem var(--space-6);
  cursor: default;
}

.panel__body {
  position: absolute;
  left: 0; right: 0; bottom: 0;
  z-index: 2;
  display: grid;
  grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr);
  gap: 2.5rem;
  align-items: end;
  padding: var(--space-6);
  opacity: 0;
  transform: translateY(24px);
  transition: opacity var(--dur-2), transform var(--dur-3) var(--ease-out);
}
.panel.is-active .panel__body { opacity: 1; transform: none; transition-delay: 0.35s; }

@media (max-width: 1279px) {
  .panel { flex-basis: 84px; }
  .panel__body { grid-template-columns: 1fr; gap: 1.25rem; }
  .panel.is-active .panel__trigger { padding: 1.35rem var(--space-5); }
  .panel__body { padding: var(--space-5); }
}
/* Painéis empilhados; o título do painel fechado quebra em até 3 linhas em
   vez de cortar com reticências */
@media (max-width: 1100px) {
  .panel { flex: none; height: 72px; transition: height 0.8s var(--ease-out); }
  .panel.is-active {
    flex: none;
    height: clamp(420px, 78vw, 560px);
  }
  .panel__trigger { flex-direction: row; justify-content: flex-start; align-items: center; gap: 0.85rem; height: 72px; padding: 0 0.9rem 0 1.1rem; }
  .panel.is-active .panel__trigger { padding: 0 1.1rem; height: 72px; }
  .panel__body {
    padding: 1rem 1.1rem 1.25rem;
    /* deixa a foto paisagem respirar acima do texto */
    max-width: 100%;
  }
}
@media (max-width: 699px) {
  .panel { height: 68px; }
  .panel__trigger { height: 68px; gap: 0.7rem; padding: 0 var(--space-3) 0 var(--space-4); }
  .panel.is-active {
    height: clamp(380px, 108vw, 520px);
  }
  .panel.is-active .panel__trigger { height: 68px; padding: 0 var(--space-4); }
  .panel__body { padding: 0.85rem var(--space-4) 1.1rem; }
}

/* ── App de telemedicina: botões das lojas (painel e rodapé) ─ */
.lojas { display: flex; flex-wrap: wrap; gap: 0.6rem; margin-top: var(--space-4); }
.loja { display: inline-flex; align-items: center; gap: 0.6rem; min-height: 52px; padding: 0.45rem var(--space-4) 0.45rem 0.8rem; border-radius: 12px; background: var(--black); color: var(--white); text-decoration: none; box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.35); transition: transform 0.2s var(--ease-out), box-shadow 0.2s; }
.loja:hover { transform: translateY(-2px); box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.7), 0 10px 24px -12px rgba(0, 0, 0, 0.6); }
.loja:focus-visible { outline: 3px solid var(--sky); outline-offset: 3px; }
.loja__ico { width: 24px; height: 24px; flex: none; }
.loja__txt { display: grid; line-height: 1.1; text-align: left; white-space: nowrap; }
.loja__txt small { font-size: var(--fs-2xs); font-weight: var(--fw-medium); letter-spacing: 0.02em; }
.loja__txt strong { font-size: 1.05rem; font-weight: var(--fw-semibold-plus); letter-spacing: -0.01em; }
@media (prefers-reduced-motion: reduce) {
  .loja { transition: none; }
  .loja:hover { transform: none; }
}

.c9why__list { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: clamp(1.5rem, 3vw, var(--space-7)); counter-reset: why; }
.c9why__list li {
  position: relative;
  display: grid;
  gap: 0.85rem;
  align-content: start;
  padding-top: var(--space-5);
  border-top: 1.5px solid var(--ink);
}
.c9why__n {
  font-size: clamp(3.5rem, 2.4rem + 3vw, 5.5rem);
  font-weight: var(--fw-heavy);
  font-stretch: 110%;
  letter-spacing: -0.05em;
  line-height: 0.85;
  color: transparent;
  -webkit-text-stroke: 1.5px var(--blue-400);
  font-variant-numeric: tabular-nums;
  transition: color var(--dur-3) var(--ease-out), -webkit-text-stroke-color var(--dur-3);
}
@media (hover: hover) and (pointer: fine) {
  .c9why__list li:hover .c9why__n { color: var(--blue-100); -webkit-text-stroke-color: var(--blue-500); }
}
.c9why__list h3 { font-size: var(--fs-lg); font-weight: var(--fw-semibold-plus); letter-spacing: -0.02em; line-height: 1.15; text-wrap: balance; }
.c9why__list p { max-width: 36ch; color: var(--ink-2); text-wrap: pretty; }

@media (max-width: 1023px) {
  .c9why__list { grid-template-columns: 1fr; }
  .c9why__list li { grid-template-columns: auto minmax(0, 1fr); column-gap: 1.25rem; }
  .c9why__n { grid-row: span 2; font-size: 3.5rem; }
}
@media (max-width: 699px) {
  .c9why__list li { grid-template-columns: 1fr; }
  .c9why__n { grid-row: auto; font-size: 3rem; }
}
.plan-card {
  grid-column: span 6;
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 1.25rem;
  padding: clamp(1.5rem, 3vw, 2.75rem);
  border-radius: var(--r-lg);
  background: var(--white);
  box-shadow: var(--ring-line), var(--sh-1);
  transition: transform var(--dur-3) var(--ease-out), box-shadow var(--dur-3) var(--ease-out);
}
.plan-card:hover { box-shadow: inset 0 0 0 1px var(--blue-300), var(--sh-2); }
.plan-card .btn { order: 4; margin-top: auto; min-height: 56px; }

@media (max-width: 1023px) {
  .plan-card { grid-column: 1 / -1; }
}

/* ── Como funciona ─────────────────────────────────────────── */
/* (o "9" vazado do título está em "Por que") */
.c9how__steps {
  --p: 0;
  position: relative;
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: var(--space-5);
}
/* Trilho contínuo atrás dos números, preenchido conforme a leitura */
.c9how__steps::before,
.c9how__steps::after {
  content: "";
  position: absolute;
  top: 27px;
  left: 28px;
  right: calc(25% - 28px);
  height: 2px;
  border-radius: 2px;
}
.c9how__steps::before { background: repeating-linear-gradient(90deg, var(--blue-200) 0 6px, transparent 6px 12px); }
.c9how__steps::after { background: var(--blue-500); transform: scaleX(var(--p)); transform-origin: left; transition: transform 0.2s linear; }
.c9how__steps li { position: relative; z-index: 1; display: grid; gap: var(--space-3); align-content: start; }
.c9how__n {
  display: grid;
  place-items: center;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: var(--white);
  color: var(--blue-500);
  box-shadow: inset 0 0 0 2px var(--blue-200), 0 0 0 8px var(--white);
  font-size: var(--fs-lg);
  font-weight: var(--fw-bold);
  transition: background-color var(--dur-3), color var(--dur-3), box-shadow var(--dur-3);
}
.c9how__steps li.is-reached .c9how__n,
html:not(.js) .c9how__n { background: var(--blue-500); color: var(--white); box-shadow: inset 0 0 0 2px var(--blue-500), 0 0 0 8px var(--white); }
.c9how__steps h3 { margin-top: var(--space-3); font-size: var(--fs-lg); font-weight: var(--fw-semibold-plus); letter-spacing: -0.02em; }
.c9how__steps p { max-width: 34ch; color: var(--ink-2); text-wrap: pretty; }

/* Passos em coluna: trilho vertical à esquerda */
@media (max-width: 1023px) {
  .c9how__steps { grid-template-columns: 1fr; gap: var(--space-6); }
  .c9how__steps::before, .c9how__steps::after { top: 28px; bottom: 28px; left: 27px; right: auto; width: 2px; height: auto; }
  .c9how__steps::before { background: repeating-linear-gradient(180deg, var(--blue-200) 0 6px, transparent 6px 12px); }
  .c9how__steps::after { transform: scaleY(var(--p)); transform-origin: top; }
  .c9how__steps li { grid-template-columns: 56px minmax(0, 1fr); column-gap: 1.25rem; }
  .c9how__n { grid-row: span 2; }
  .c9how__steps h3 { margin-top: 0.85rem; }
  /* a linha termina no círculo do último passo (cobre o trecho ao lado do texto) */
  .c9how__steps li:last-child::after { content: ""; position: absolute; z-index: -1; left: 24px; top: 56px; bottom: -2rem; width: 8px; background: var(--white); }
}

/* ── Chamada final ──────────────────────────────────────────── */
.c9cta {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding-block: var(--section-y);
  background:
    radial-gradient(50rem 30rem at 90% 10%, rgba(127, 176, 232, 0.35), transparent 60%),
    linear-gradient(160deg, var(--blue-450), var(--blue-500) 45%, var(--blue-700));
  color: var(--white);
}
.c9cta::before {
  content: "";
  position: absolute;
  inset: 0;
  z-index: -1;
  background-image: linear-gradient(rgba(255, 255, 255, 0.07) 1px, transparent 1px), linear-gradient(90deg, rgba(255, 255, 255, 0.07) 1px, transparent 1px);
  background-size: 64px 64px;
  -webkit-mask-image: radial-gradient(ellipse 70% 80% at 80% 40%, var(--black), transparent 70%);
  mask-image: radial-gradient(ellipse 70% 80% at 80% 40%, var(--black), transparent 70%);
}
.c9cta__title {
  font-size: clamp(2.5rem, 1rem + 4vw, 5rem);
  font-weight: var(--fw-extrabold);
  font-stretch: 110%;
  letter-spacing: -0.045em;
  line-height: 0.95;
  text-wrap: balance;
}
.c9cta__title em { font-family: var(--font-serif); font-style: italic; font-weight: var(--fw-regular); font-stretch: 100%; color: var(--sky-soft); }
.c9cta__actions { display: flex; flex-wrap: wrap; gap: var(--space-3); margin-top: var(--space-1); }
.c9cta__actions .btn { min-height: 56px; }
.c9cta__contact { max-width: 52ch; font-size: var(--fs-sm); line-height: 1.6; color: var(--on-blue); }
.c9cta__contact a { color: var(--white); font-weight: var(--fw-semibold-plus); text-underline-offset: 3px; }
@media (max-width: 699px) {
  /* rótulo e ícone centralizados juntos; o padding do .btn é maior à
     esquerda (espaço da pílula do ícone) e desalinharia o conjunto */
  .c9cta__actions .btn { width: 100%; justify-content: center; padding-inline: 1rem; }
}

/* ==========================================================================
   Rodapé: marca e contato | 2 colunas de links; abaixo, cartões do app de
   telemedicina e do mapa lado a lado; parceiros em faixa própria
   ========================================================================== */
.footer { padding-top: clamp(2.5rem, 5vw, 3.5rem); }
.footer .brand__logo { height: 48px; }
/* Links com área de toque mínima de 24 px */
.footer__links li + li { margin-top: 0.2rem; }
.footer__links a { display: inline-block; padding-block: 0.3rem; }
.footer__card { display: grid; align-content: start; gap: 0.9rem; padding: clamp(1.25rem, 2.5vw, 1.75rem); border-radius: var(--r-lg); background: rgba(255, 255, 255, 0.05); box-shadow: inset 0 0 0 1px rgba(255, 255, 255, 0.1); }
.footer__mapa-frame { min-height: 300px; border-radius: var(--r-md); overflow: hidden; background: var(--navy); }
.footer__mapa-frame iframe { display: block; width: 100%; height: 100%; min-height: 300px; border: 0; }

/* Parceiros: logos nas cores originais, sobre cartões claros */
.footer__parceiros { display: grid; justify-items: center; gap: var(--space-4); margin: clamp(2rem, 4vw, 2.75rem) 0 0; padding: clamp(1.5rem, 3vw, var(--space-6)) 0 0; border-top: 1px solid rgba(255, 255, 255, 0.12); }
.parceiros { display: flex; flex-wrap: wrap; justify-content: center; align-items: stretch; gap: var(--space-4); }
.parceiros li { display: grid; place-items: center; min-width: 200px; height: 120px; padding: var(--space-3) var(--space-5); border-radius: var(--r-sm); background: var(--white); }
.parceiros img { display: block; width: auto; height: 92px; max-width: 260px; object-fit: contain; }
@media (max-width: 699px) {
  .footer__mapa-frame, .footer__mapa-frame iframe { min-height: 240px; }
  .parceiros { display: grid; width: 100%; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 0.6rem; }
  .parceiros li { min-width: 0; height: 88px; padding: 0.6rem 0.9rem; }
  .parceiros img { height: 56px; }
  /* Logos largas ocupam a linha inteira; a da TopMed vem primeiro */
  .parceiros li:has(img[src*="topmed"]) { grid-column: 1 / -1; order: -1; }
  .parceiros li:has(img[src*="onconorte"]) { grid-column: 1 / -1; }
}


/* ==========================================================================
   SuperQuali (mascote da Qualidade): botão flutuante no canto inferior
   direito que abre uma conversa compacta, uma pergunta por vez, e monta a
   mensagem do WhatsApp
   ========================================================================== */
.quali {
  position: fixed;
  right: var(--gutter);
  bottom: 22px;
  z-index: var(--z-float);
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: var(--space-3);
  pointer-events: none;
}
.quali > * { pointer-events: auto; }
/* Chat aberto fica acima do aviso de cookies, senão o aviso cobre o campo em foco */
.quali:has(.quali__btn[aria-expanded="true"]) { z-index: var(--z-float-open); }
/* Reserva a área do mascote: o foco pelo teclado não para atrás dele */
html:has(.quali) { scroll-padding-bottom: max(var(--consent-h, 0px), 120px); }
.quali__btn {
  position: relative;
  display: flex;
  align-items: center;
  gap: 0.6rem;
  padding: 0;
  border: 0;
  background: none;
  cursor: pointer;
  animation: qualiIn 0.8s var(--ease-out) 0.6s both;
}
.quali__btn:focus-visible { outline: none; }
.quali__face {
  position: relative;
  display: block;
  width: 72px;
  height: 72px;
  border-radius: 50%;
  overflow: hidden;
  background: var(--white);
  box-shadow: 0 0 0 3px var(--blue-500), 0 14px 30px -10px rgba(3, 22, 48, 0.55);
  animation: qualiFloat 3.6s ease-in-out 1.4s infinite;
  transition: box-shadow 0.3s;
}
.quali__face img { display: block; width: 100%; height: 100%; object-fit: cover; }
/* pulso suave em volta do rosto */
.quali__face::before { content: ""; position: absolute; inset: -3px; border-radius: 50%; box-shadow: 0 0 0 0 rgba(4, 92, 188, 0.5); animation: qcPulso 2.8s ease-out 2s infinite; pointer-events: none; }
/* brilho que atravessa o rosto no hover */
.quali__face::after {
  content: "";
  position: absolute;
  inset: 0;
  background: linear-gradient(115deg, transparent 30%, rgba(255, 255, 255, 0.75) 48%, transparent 66%);
  transform: translateX(-120%);
  pointer-events: none;
}
.quali__btn:hover .quali__face, .quali__btn:focus-visible .quali__face, .quali__btn[aria-expanded="true"] .quali__face {
  box-shadow: 0 0 0 3px var(--blue-500), 0 0 0 9px rgba(4, 92, 188, 0.2), 0 14px 30px -10px rgba(3, 22, 48, 0.55);
}
.quali__btn:hover .quali__face::after, .quali__btn:focus-visible .quali__face::after { animation: qualiShine var(--dur-4) ease-out; }
.quali__btn:focus-visible .quali__face { outline: 3px solid var(--focus); outline-offset: 5px; }
.quali.quali--chama .quali__face { animation: qcAceno 1s ease-in-out 1, qualiFloat 3.6s ease-in-out 1s infinite; }

/* Balão "Posso ajudar?": aparece de tempos em tempos (classe quali--chama) */
.quali__bubble {
  position: relative;
  padding: var(--space-2) 0.85rem;
  border-radius: var(--r-pill);
  background: var(--navy-950);
  color: var(--white);
  font-size: var(--fs-xs);
  font-weight: var(--fw-semibold-plus);
  white-space: nowrap;
  box-shadow: var(--sh-2);
}
.quali__bubble::after {
  content: "";
  position: absolute;
  right: -5px;
  top: 50%;
  width: 10px;
  height: 10px;
  background: inherit;
  transform: translateY(-50%) rotate(45deg);
}
.quali .quali__bubble { display: block; opacity: 0; visibility: hidden; transform: translateX(10px) scale(0.9); transition: opacity 0.35s, transform 0.35s var(--ease-out), visibility 0s 0.35s; }
.quali.quali--chama .quali__bubble { opacity: 1; visibility: visible; transform: none; transition: opacity 0.35s, transform 0.35s var(--ease-out), visibility 0s; }
.quali__btn[aria-expanded="true"] .quali__bubble { opacity: 0; visibility: hidden; }

/* Cartão da conversa */
.quali__card {
  position: relative;
  width: min(360px, calc(100vw - 24px));
  max-height: min(640px, calc(100vh - 200px));
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 1.1rem 1.1rem 1.2rem;
  border-radius: var(--r-md);
  background: var(--white);
  color: var(--ink);
  box-shadow: var(--ring-line), var(--sh-3);
  text-align: left;
  transform-origin: bottom right;
  animation: qualiCard 0.35s var(--ease-out);
}
.quali__card[hidden] { display: none; }
.quali__card:focus { outline: none; }
.quali__title { margin: 0; font-size: 1.3rem; font-weight: var(--fw-bold); color: var(--blue-500); }
.quali__sub { margin: 0.15rem 0 0; font-size: var(--fs-xs); line-height: 1.35; color: var(--ink-3); }
.quali__close {
  position: absolute;
  top: 0.5rem;
  right: 0.5rem;
  display: grid;
  place-items: center;
  width: 40px;
  height: 40px;
  border: 0;
  border-radius: 50%;
  background: var(--blue-50);
  color: var(--ink);
  cursor: pointer;
}
.quali__close:hover { background: var(--blue-100); }
.quali__erro { margin: 0; min-height: 0; font-size: var(--fs-2xs); font-weight: var(--fw-semibold); color: var(--error); }
.quali__erro:empty { display: none; }
.quali__reserva { justify-self: center; font-size: var(--fs-xs); font-weight: var(--fw-semibold-plus); color: var(--blue-500); }
.quali__nota { margin: 0; font-size: var(--fs-2xs); line-height: 1.45; color: var(--ink-3); }

/* Conversa em coluna: log cresce, formulário fica no rodapé do cartão */
.quali__card.qc {
  width: min(360px, calc(100vw - 24px));
  max-height: min(560px, calc(100vh - 120px));
  max-height: min(560px, calc(100dvh - 120px));
  display: flex;
  flex-direction: column;
  padding: 0;
  overflow: hidden;
  overscroll-behavior: contain;
  text-align: left;
}
.qc__head { flex: none; display: flex; align-items: center; gap: 0.6rem; padding: var(--space-3) var(--space-3) 0.6rem; background: linear-gradient(135deg, var(--blue-500), var(--blue-450)); color: var(--white); }
.qc__avatar { width: 44px; height: 44px; flex: none; border-radius: 50%; overflow: hidden; background: var(--white); box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.6); }
.qc__avatar img { display: block; width: 100%; height: 100%; object-fit: cover; }
.quali--acena .qc__avatar { animation: qcAceno 1s ease-in-out 1; }
.qc__quem { min-width: 0; flex: 1; }
.qc .quali__title { margin: 0; font-size: 1.05rem; color: var(--white); }
.qc .quali__sub { margin: 0; font-size: var(--fs-2xs); line-height: 1.3; color: var(--on-blue); }
.qc .quali__sub + .quali__sub { margin-top: 0.1rem; opacity: 0.92; }
.qc .quali__close { position: static; width: 40px; height: 40px; flex: none; background: rgba(255, 255, 255, 0.16); color: var(--white); }
.qc .quali__close:hover { background: rgba(255, 255, 255, 0.28); }
.qc__barra { flex: none; height: 3px; background: rgba(4, 92, 188, 0.15); }
.qc__barra span { display: block; height: 100%; width: 0; background: var(--sky); transition: width 0.4s var(--ease-out); }
.qc__etapa {
  flex: none;
  margin: 0;
  padding: 0.35rem var(--space-3);
  background: var(--blue-50);
  color: var(--blue-600);
  font-size: var(--fs-2xs);
  font-weight: var(--fw-semibold-plus);
  letter-spacing: 0.01em;
  border-bottom: 1px solid rgba(4, 92, 188, 0.08);
}
.qc__log {
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  flex: 1 1 auto;
  min-height: 120px;
  overflow-x: hidden;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  overscroll-behavior: contain;
  padding: var(--space-3);
  background: var(--blue-50);
  scroll-behavior: smooth;
}
.qc__log:focus-visible { outline: 3px solid var(--focus); outline-offset: -3px; }
.qc__msg { max-width: 88%; margin: 0; padding: var(--space-2) var(--space-3); border-radius: 14px; font-size: var(--fs-sm); line-height: 1.45; overflow-wrap: anywhere; }
.qc__msg--bot { align-self: flex-start; border-bottom-left-radius: 4px; background: var(--white); color: var(--ink); box-shadow: 0 1px 2px rgba(6, 38, 77, 0.08); }
.qc__msg.is-novo { animation: qcEntra 0.35s var(--ease-out); }
.qc__digitando { display: inline-flex; gap: var(--space-1); padding: 0.65rem 0.8rem; }
.qc__digitando span { width: 6px; height: 6px; border-radius: 50%; background: #8A9BB3; animation: qcPonto 1s infinite ease-in-out; }
.qc__digitando span:nth-child(2) { animation-delay: 0.15s; }
.qc__digitando span:nth-child(3) { animation-delay: 0.3s; }
.qc__form {
  flex: none;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 0.35rem;
  padding: 0.7rem var(--space-3) 0.45rem;
  border-top: 1px solid rgba(4, 92, 188, 0.1);
  background: var(--white);
}
.qc__entrada { display: grid; grid-template-columns: minmax(0, 1fr); gap: var(--space-2); }
.qc__entrada:empty { display: none; }
.qc__linha { display: flex; gap: 0.45rem; align-items: stretch; }
.qc__input {
  flex: 1;
  min-width: 0;
  min-height: 44px;
  padding: 0.55rem 0.75rem;
  border: 1.5px solid var(--line-strong);
  border-radius: 12px;
  background: var(--white);
  color: var(--ink);
  font: inherit;
  font-size: 1rem; /* evita zoom forçado no iOS */
  resize: none;
}
.qc__input:focus { outline: 3px solid var(--focus); outline-offset: 1px; border-color: var(--blue-500); }
.qc__btn { min-height: 44px; padding: 0 var(--space-4); border: 0; border-radius: var(--r-pill); font: inherit; font-size: var(--fs-sm); font-weight: var(--fw-semibold-plus); cursor: pointer; touch-action: manipulation; }
.qc__btn:focus-visible { outline: 3px solid var(--focus); outline-offset: 2px; }
.qc__btn--ir { background: var(--blue-500); color: var(--white); }
.qc__btn--ir:hover { background: var(--navy); }
.qc__btn--link { background: none; color: var(--blue-500); text-decoration: underline; text-underline-offset: 3px; padding: 0 0.45rem; min-height: 44px; }
.qc__btn--wa { width: 100%; min-height: 48px; background: #15803D; color: var(--white); font-size: 1rem; }
.qc__btn--wa:hover { background: #126B33; }
.qc__btn--tel { width: 100%; min-height: 48px; background: var(--blue-500); color: var(--white); font-size: 1rem; }
.qc__btn--tel:hover { background: var(--navy); }
.qc__acoes { display: flex; justify-content: space-between; align-items: center; gap: 0.45rem; flex-wrap: wrap; }
.qc__acoes:empty { display: none; }
.qc__acoes .qc__btn--ir { margin-left: auto; }
.qc__chips { display: flex; flex-wrap: wrap; gap: 0.4rem; }
.qc__chip {
  min-height: 44px;
  padding: 0.35rem 0.9rem;
  border: 1.5px solid var(--blue-500);
  background: var(--white);
  color: var(--blue-500);
  animation: qcEntra 0.3s var(--ease-out) both;
  animation-delay: calc(var(--i, 0) * 40ms);
  touch-action: manipulation;
}
.qc__chip:hover, .qc__chip.is-on { background: var(--blue-500); color: var(--white); }
.qc__resumo { display: grid; gap: 0.2rem; padding: 0.65rem var(--space-3); border-radius: 12px; background: var(--blue-50); font-size: var(--fs-sm); }
.qc__resumo p { margin: 0; overflow-wrap: anywhere; }
.qc .quali__erro { margin: 0; font-size: var(--fs-xs); }
.qc .quali__reserva { flex: none; margin: 0 var(--space-3) 0.35rem; }
.qc .quali__nota { flex: none; margin: 0; padding: 0 var(--space-3) 0.55rem; font-size: var(--fs-2xs); line-height: 1.4; }
.qc .quali__nota + .quali__nota { margin-top: -0.35rem; padding-bottom: 0.7rem; }
.quali__nota a { color: var(--blue-600); font-weight: var(--fw-semibold); text-decoration: underline; text-underline-offset: 2px; }
body.quali-open { overflow: hidden; }

@keyframes qualiIn { from { opacity: 0; transform: translateY(24px) scale(0.85); } to { opacity: 1; transform: none; } }
@keyframes qualiFloat {
  0%, 100% { transform: translateY(0) rotate(0); }
  20% { transform: translateY(-5px) rotate(-6deg); }
  35% { transform: translateY(-5px) rotate(5deg); }
  50% { transform: translateY(-3px) rotate(0); }
}
@keyframes qualiShine { to { transform: translateX(120%); } }
@keyframes qualiCard { from { opacity: 0; transform: translateY(10px) scale(0.96); } }
@keyframes qcEntra { from { opacity: 0; transform: translateY(6px) translateX(-6px); } to { opacity: 1; transform: none; } }
@keyframes qcPonto { 0%, 80%, 100% { transform: translateY(0); opacity: 0.4; } 40% { transform: translateY(-4px); opacity: 1; } }
@keyframes qcAceno { 0%, 100% { transform: rotate(0); } 20% { transform: rotate(-14deg); } 40% { transform: rotate(12deg); } 60% { transform: rotate(-8deg); } 80% { transform: rotate(5deg); } }
@keyframes qcPulso { 0% { box-shadow: 0 0 0 0 rgba(4, 92, 188, 0.5); } 70%, 100% { box-shadow: 0 0 0 14px rgba(4, 92, 188, 0); } }

/* Celular / tablet estreito: painel quase tela cheia, conversa legível */
@media (max-width: 899px) {
  .quali {
    right: max(8px, env(safe-area-inset-right));
    left: max(8px, env(safe-area-inset-left));
    bottom: calc(12px + env(safe-area-inset-bottom));
    align-items: stretch;
  }
  .quali__btn { align-self: flex-end; }
  .quali__face { width: 58px; height: 58px; }
  /* Com o chat aberto, o rosto some e o cartão usa a tela toda */
  .quali__btn[aria-expanded="true"] { display: none; }
  .quali__card,
  .quali__card.qc {
    width: 100%;
    max-width: none;
    height: min(720px, calc(100dvh - 16px - env(safe-area-inset-bottom)));
    max-height: calc(100dvh - 16px - env(safe-area-inset-bottom));
    border-radius: 18px 18px 14px 14px;
  }
  .qc__log { min-height: 0; }
  .qc .quali__sub + .quali__sub { display: none; } /* horário já aparece na conversa; libera altura */
  .qc__chip { flex: 1 1 calc(50% - 0.4rem); justify-content: center; text-align: center; }
  .menu-open .quali, .sheet-open .quali { display: none; }
}
@media (max-width: 899px) and (max-height: 520px) {
  .quali__card.qc { height: calc(100dvh - 8px - env(safe-area-inset-bottom)); max-height: calc(100dvh - 8px - env(safe-area-inset-bottom)); }
  .qc__head { padding: 0.55rem 0.65rem; }
  .qc__avatar { width: 36px; height: 36px; }
  .qc .quali__sub { display: none; }
  .qc__etapa { padding: var(--space-1) 0.65rem; }
  .qc .quali__nota { display: none; }
  .qc .quali__nota.quali__nota--link { display: block; padding-bottom: 0.45rem; }
}
@media (max-width: 360px) {
  .qc__msg { font-size: 0.875rem; max-width: 92%; }
  .qc__chip { flex-basis: 100%; }
  .quali__bubble { font-size: 0.7rem; padding: 0.4rem 0.7rem; }
}
@media (prefers-reduced-motion: reduce) {
  .quali__btn, .quali__face, .quali__face::before, .quali__face::after, .quali.quali--chama .quali__face,
  .quali__bubble, .quali__card, .quali--acena .qc__avatar, .qc__msg.is-novo, .qc__chip, .qc__digitando span { animation: none !important; }
  .quali .quali__bubble, .qc__barra span, .qc__log { transition: none; scroll-behavior: auto; }
}